Subscription FAQ's
How Do I Start My Subscription?
Ready to get started? Awesome! Starting your subscription couldn't be simpler. Just select your fave flaves from above, build your dream subscription box and save 20% every time!
Can I Make Changes To My Subscription?
Of course you can! Our subscriptions are fully customisable. You can add new products to your subscription, change your products, try new products on a one-time basis, tweak delivery dates, and make all admin changes such as delivery address and payment details within the Manage Subscriptions section of your Grenade account.
We'll send you a handy reminder just before your next order is due to be processed to make sure everything looks good.
When Is My Subscription Delivered?
By default your subscription will be delivered to you every 30 days. But you can change, pause, or advance this in the Manage Subscriptions section of your Grenade account.
Is A Subscription Right For Me?
Whether you're a Grenade newbie or a seasoned veteran we're sure you'll love our subscriptions. Not only will you save cash on every order, you have complete flexibility to try new products, and find your flavour!
What If I Want To Cancel?
No problems, you can cancel your subscription at any time However, you can pause your subscription at any time and re-activate at a later date.
Still Got Questions?
Reach out to us via email at info@grenade.comand we'll be happy to help with any further questions you may have.
Subscription Terms & Conditions
Subscription: By subscribing to Grenade’s subscribe and save programme, you agree to receive recurring shipments of our products at a discounted rate. You may choose the frequency of your deliveries (this is defaulted to every 30 days) and the products you wish to receive in each shipment.
Automatic Payment: By subscribing, you authorize Grenade to charge your payment method automatically for each recurring shipment. Please note that changes may take up to 24 hours to process.
Discounted Rate: The discounted rate for your subscription will be the current subscription rate at the time of your purchase. This rate is subject to change at any time and without notice.
Minimum Term: We operate no minimum term on our subscriptions.
Shipping: Grenade will ship your subscription products to the address you provide during checkout. Shipping fees will be calculated at the time of purchase and will be charged to your payment method along with the cost of the products.
Subscription Cancellation: You may cancel your subscription at any time after receiving your third order by logging into your account or by contacting us directly. Please note that cancellations made before your third order has been shipped will not be processed.
Changes to Terms and Conditions: Grenade reserves the right to change these terms and conditions at any time without notice. It is your responsibility to review these terms and conditions periodically for any updates or changes.
By subscribing to Grenade Protein Bars' subscribe and save programme, you acknowledge that you have read, understood, and agreed to these terms and conditions.