Job Title: ACCOUNT EXECUTIVE- NORTH AMERICA
Reports to: GENERAL MANAGER – NORTH AMERICA
Location: BOURNVILLE, BIRMINGHAM/REMOTE WORKING/TRAVEL
Function: INTERNATIONAL SALES
Job Type: PERMANENT
This role profile is a guide to the work you will initially be required to undertake. It may be changed from time to time to incorporate changing circumstances. It does not form part of your contract of employment.
About the role:
Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the FMCG Industry.
As a market leader, Grenade sells a range of nutritional products, both B2B and B2C, including its signature protein bars and shakes. Grenade has been included in the Sunday Times Fast Track Top 100 for the past three years running.
An exceptional Account Executive – North America to join the growing Grenade team. This dynamic role focuses on key operational, administrative, and account management tasks to support our business operations in Canada. The ideal candidate will have strong communication skills, be highly organised, process-driven, and have a keen commercial mindset. You'll be working closely with internal teams and external partners to ensure smooth operations, reporting, and customer satisfaction, driving growth across the Canadian market.
Joining Grenade’s high-performing team, during this period of brand expansion, promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.
- Regularly update and maintain sales forecasts to support business operations.
- Collaborate with teams to ensure efficient demand planning and stock control, resulting in key stakeholders meeting key performance metrics.
- Analyse and report on SKU performance to drive effective inventory and marketing strategies.
- Handle the creation, tracking, and processing of customer documentation and portals, ensuring accuracy.
- Support with general administrative tasks as required, ensuring smooth day-to-day operations.
- Serve as the key communication link between Supplement Facts and other support functions, ensuring smooth operations.
- Maintain strong communication channels through email, phone, and Teams, keeping both internal and external stakeholders informed.
- Collaborate with internal teams and customers, supporting business growth and promoting collaboration and enhanced performance.
- Provide data-driven commercial insights to enable effective decision-making on key accounts.
- Analyze and review promotional performance, contributing to commercial strategies for key accounts.
- Offer sales support, ensuring alignment between internal and external team members to achieve sales targets.
- Conduct market research to understand and leverage trends in the Canadian market, supporting sales and marketing initiatives.
- Able to manage multiple tasks effectively while maintaining attention to detail.
- Problem solving and process improvements.
- Works well with others, fostering a collaborative and supportive work environment.
- Works independently and takes ownership of their role.
- Always maintains a high standard of professionalism in dealings with colleagues and customers.
- Willingness to travel within Canada as needed to support the business.
- Strong organisational skills with experience in tracking, reporting, and administrative tasks.
- Excellent communication skills, both written and verbal, with a proven ability to manage multiple stakeholders.
- Experience with demand planning, sales reporting, and forecasting is highly advantageous.
- Proficiency in Microsoft Office (Excel, Word, Teams) and experience working with ERP systems or customer portals.
- Ability to analyse data and provide meaningful insights for commercial decision-making.
What do Grenade offer in return?
- Competitive Salary
- Opportunity to earn up to 5% of base salary in bonus.
- 25 days annual leave + bank holidays
- Additional days leave for your birthday
- Flexible Working
- Private Medical
- Life Assurance
- Accident Protection
- Enhanced Maternity and Paternity
- Contributory Pension Scheme
- Huge Staff Discount on products
- Length of Service Awards
- Study Support Programme
- Subsidised on site Nuffield Gym
- Free on-site parking
- 24/7 access to our Silver award winning well-being assistance program
- Free entry to Cadbury World and discounted entry for friends and family
